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Understanding e-commerce finance basics is crucial for any brand owner.

I've witnessed 7-figure brands fail due to poor financial understanding, despite having strong products, marketing & everything else.

You don't need to be a financial expert to grasp the fundamentals.

As someone who transitioned from engineering to marketing, hated finance, I learned these essentials out of necessity.

Let me break down the basics simply, helping you focus on key financial metrics beyond just ROAS.

See Where Every Dollar of Revenue Ends Up

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Disclaimer: This framework is not intended for accounting or tax reporting purposes β€” it's designed to help founders and marketers make smarter, faster decisions for growth and profitability.

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πŸ“Š Sales Breakdown – From Gross to Net

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Key distinction: Net Sales is your true product revenue (after discounts and returns). Total Sales adds taxes and shipping on top. Most platforms report Total Sales by default, but you should use Net Sales for financial analysis and profitability calculations.

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1. Gross Sales

β†’ Raw product value before any deductions. (Input)

2. Subtract: Discounts $

β†’ Promo codes and sales discounts. (Input)

β†’ Discounts %: (Discounts \\\\\\$ Γ· Gross Sales) Γ— 100

3. Subtract: Returns $

β†’ Refunded orders. (Input)

β†’ Returns %: (Returns \\\\\\$ Γ· Gross Sales) Γ— 100

= Net Sales

β†’ True product revenue (items that stayed sold).

β†’ Formula: Gross Sales - Discounts \\\\\\$ - Returns \\\\\\$

This is your core revenue - use it for margin and profitability calculations.

4. Add: Taxes $

β†’ Sales tax collected from customers. (Input)

β†’ Taxes %: (Taxes \\\\\\$ Γ· Net Sales) Γ— 100

5. Add: Shipping $

β†’ Shipping fees collected from customers. (Input)

β†’ Shipping %: (Shipping \\\\\\$ Γ· Net Sales) Γ— 100

= Total Sales

β†’ Final customer payment (total cash flow charged).

β†’ Formula: Net Sales + Taxes \\\\\\$ + Shipping \\\\\\$

Note: Most platforms report Total Sales by default. For financial analysis, focus on Net Sales.


🚚 Cost of Delivery (COD) – What It Takes to Fulfill Orders

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β†’ COD is everything that must happen for a product to go from factory to customer’s doorstep.

β†’ If you only track Base COGS + carrier label, you're almost always overstating Gross Profit.

Phase 1: β€œInbound” – Landed COGS

β†’ The true cost of inventory before it even hits your shelf.

Base COGS

β†’ Price paid to the manufacturer. (Input)

Freight-In (Inbound Shipping)

β†’ Ocean/air shipping to your warehouse/3PL. (Often forgotten) (Input)

Customs, Duties & Insurance

β†’ Border taxes + transit protection. (Input)

Landed COGS $

β†’ Actual inventory cost after inbound logistics

β†’ Formula: Base COGS + Freight-In + Customs/Duties/Insurance

Phase 2: Warehouse Ops

β†’ What it costs to receive, store, and prep orders.

Receiving Labor

β†’ Labor to unload + check-in + count inventory. (Input)

Pick & Pack Labor

β†’ Fee per order for prep/packing. (Input)

Packaging Materials

β†’ Box/poly mailer, tape, inserts, labels. (Input)

Phase 3: β€œOutbound” – Final Mile

β†’ What it costs to get the package to the customer.

Outbound Shipping (Freight-Out)

β†’ The carrier label fee. (Input)

Payment Processor Fees

β†’ Stripe, PayPal, etc. (Input)

Total COD $

β†’ Full COD deducted from a standard sale to find true Gross Profit

β†’ Formula: Landed COGS + Receiving + Pick & Pack + Packaging + Outbound Shipping + Payment Processor

COD %

β†’ % of Net Sales used for delivery

β†’ Formula: (Total COD \\$ Γ· Net Sales) Γ— 100



πŸ“£ Ad Spend - The Growth Engine Cost

Total Ad Spend $

β†’ Total paid media spend across platforms (Meta, Google, TikTok, etc.). (Input)

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MER vs Blended ROAS - Same Math, Two Perspectives